What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, street address for the purpose of verifying credit card information. We use personal information for the purpose of logging in, establishing identity, and credit card information during user-initiated transactions of commenting or or purchasing products or services.
Personal data is not just created by a user’s interactions with our site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds used to make this site function.
At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site, called a cookie.
If you make a purchase, at checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.
If you make a purchase, at checkout we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.
When do we collect information?
We collect information from you when you register on our site, place an order, post a comment, subscribe to a newsletter, respond to a survey, fill out a form, open a support ticket or enter information on our site.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, unless the photos were taking in a neutral location such as the common areas. Visitors to the website can download and extract any location data from images on the website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How long we retain your data
Accounts are valid for 1 year (364 days) from the date it was created. To continue an account's active status, you will need to reactivate your account annually. You can do this simply by accessing My Account and renewing your subscription.
If you delete your account, the account is gone. We do not retain user personal or login information. If you delete your account and would like rejoin the community forum and have access to account-only information, you will need to set up a brand new account. All login and personal data pertaining to that account will be deleted, with the exception of comments already existing on the website.
Posted comments and questions may be retained on the website to assure continuity of conversation and thought. For instance, if a question is asked in a forum and you answered it with an answer that wholly and completely satisfies the question, we may leave your response to answer future inquiries.
You are, however, the master of your data. If you delete your account and request to the webmaster via email that all data, including questions and comments posted under your account be deleted, we will do so immediately, and retain no records of your in either hard-copy or backups.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
Cookies are not programs. They do not introduce viruses or malware into your computer. They are simply a computer-text note the website creates that says you've been there, that you're logged in, to keep you logged in, what you've placed in your cart, and which surveys or forms you've already completed successfully (to let you know you already completed a form, just in case you've forgotten and try to fill it out again... which is really cool). A cookie remembers things about your visit, so you don't have to.
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf (for instance, the tools we use to create and process accounts, logins, and forms you fill out).
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. Firefox also has an "Incognito" feature you could use to visit websites without allowing data to be collected.
If users disable cookies in their browser, it will turn off some of the features of the site... like letting you know that you already filled out that form you're clicking on. We may also quickly forget that you're logged in, causing you to log in again during the same session.
Our cookies expire after 26 months. This is to allow you to pick-up where you left-off while navigating our site, even if it's been a long time. If you haven't been back in 26 months, you're probably not coming back, and the cookie expires. If you visit FYF again within 26 months, the cookie renews to the beginning of 26 months.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
We do not sell, trade, or otherwise transfer to outside parties your non-personally identifiable visitor information for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These are most generally found at the bottom of recipe pages under the For this recipe, I'm using: sections, and are clearly denoted as links to other websites. These are links to the products used to make the recipes, and the links provided are often pointing to the very locations Mom purchased those products for her own use. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We do not use Google AdSense Advertising on our website.
We do not use Google Data Collection for Advertising Features: Remarketing or Advertising Reporting Features. We feel these features harvest user information inappropriately, often without the user's knowledge, for use in Google and affiliate marketing research and target marketing. We will not knowingly be a party to the use or dissemination of your information for any purpose you did not knowingly initiate, and we commit ourselves to protecting your data, as it is also our own. We and our children use this site regularly. We don't want our data harvested or sold, either.
We do, however, use Google Analytics cookies to compile data regarding user interactions with our website services and functions. These cookies allow us (one of our FeedYoFace.com webmasters) to review anonymous data regarding user traffic on our website.
In short, it allows us to see which areas and which pages are used most, or the least. It lets us see how traffic made its way to any given page, allowing us to discern if you were able to find information quickly and easily. We look at page abandonment and areas of the site that are of little or no interest to our users. Those areas take up valuable space and effort to maintain, so we consider removing them based on this data. We look for bottlenecks and pages leading to 404 errors, so we can ensure that your experience on our website is a flawless experience.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
Registered users can change their personal information by logging in and visiting your account profile, or by emailing us.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, or plant cookies when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking. Behavioral tracking is defined by the FTC as “the tracking of a consumer’s online activities over time... including the searches the consumer has conducted, the Web pages visited, and the content viewed... in order to deliver advertising targeted to the individual consumer’s interests.”
This type of tracking is the ongoing use of tracking code that tracks users when they are not on our website. It is used to track user behavior after they have left our site for the purpose of marketing and ads.
We oppose this type of tracking as it is a violation of user privacy. We will not now, or ever, use behavioral tracking, or allow third parties to use our website as a portal for such tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 1 business day
- We will notify the users via in-site notification within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders
- Send our Newsletter to you at your request. You must sign-up to receive our Newsletter. We won't assume that since you created an account on our site, you want the Newsletter emailed to you.
- Notify you of relevant and unique activity on your account
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.
5459 Town Hill Drive
Canal Winchester, OH 43110
Last Edited on 2018-10-25